Privacy Policy

This policy applies when you browse UyMart, create or use an account, save items to a cart, place or manage an order, contact support, submit a product review, or interact with seller tools and marketplace services.

UyMart operates as a marketplace. That means we may collect and use information in different ways depending on whether you are a shopper, a seller, a support agent, or a visitor who is simply browsing.

Information you provide. We collect information you enter directly, including your name, email address, password, shipping address, billing details, phone number, account preferences, support requests, seller profile details, return requests, and any messages you send to us.

Order and transaction information. We collect product selections, cart contents, order numbers, payment status, refund status, delivery instructions, and records of customer service actions related to your purchase or sale.

Device and usage information. We may collect browser type, device type, operating system, pages viewed, session activity, referral information, IP-based approximate location, search terms, and click and scroll activity used to keep the site working and improve performance.

Seller and listing information. If you are a seller, we may also collect business information, payout details, product catalog data, fulfillment settings, and moderation records needed to run the marketplace.

We use information to create and maintain accounts, authenticate users, show saved carts, process checkout, confirm payments, calculate shipping, manage returns, and show order progress.

We also use information to provide customer support, detect fraud and abuse, resolve disputes, enforce policies, improve recommendations, measure marketplace performance, and keep the service secure and available.

Where allowed by law, we may use aggregated or de-identified information for analytics, product improvement, reporting, and business planning. That information will not identify you directly in a way that we intentionally use for marketing or support.

We share information with sellers as needed to fulfill orders, process returns, answer product questions, and support after-sale service. Sellers may receive the information necessary to complete the transaction, but they should not receive more than is needed for that purpose.

We share information with service providers such as payment processors, hosting providers, fraud-prevention tools, shipping partners, analytics vendors, communication tools, and customer support systems that help us operate the platform.

We may also disclose information if we believe disclosure is required by law, necessary to prevent harm, needed to protect the marketplace, or required in connection with a business transaction such as a merger or asset transfer.

We use cookies, local storage, and similar technologies to keep you signed in, remember your cart, support language and session preferences, protect checkout, and measure how people use the site.

Some cookies are essential for core functionality, while others help us analyze traffic or improve the shopping experience. You can change browser settings to limit cookies, but some features may stop working correctly if you disable essential ones.

We keep personal information only for as long as it is reasonably needed to provide the marketplace, complete transactions, comply with legal obligations, resolve disputes, maintain records, and enforce our agreements.

We use administrative, technical, and organizational safeguards such as access controls, audit logging, and system monitoring to help protect information from unauthorized access, loss, misuse, or alteration. No security program is perfect, so customers should also protect their own credentials and devices.

You may be able to review, correct, or update certain account details in your profile settings. You can also contact us to ask about access, deletion, portability, or other rights that may apply under local law.

Marketing preferences, cookie controls, and communication preferences may be managed through your browser, account settings, or any unsubscribe method we provide in the relevant message.

UyMart is not intended for children who are not legally able to enter into contracts or make purchases on their own. We do not knowingly collect personal information from children for marketplace use unless a parent, guardian, or other lawful adult has provided permission where required by law.

If you believe a child has provided information to us without proper authorization, contact us so we can review and take appropriate action.

We may update this policy when our operations, products, legal obligations, or security practices change. If the change is material, we may post a notice or update the effective date shown on this page.

If you have a privacy question, email [email protected] or use the contact page and we will route your request to the right team.